Limited Lifetime Return Policy – Prachha Jewels

At Prachha, we are committed to offering long-term value and flexibility to our customers. Our Limited Lifetime Return Policy allows customers to return eligible jewelry purchases within India, beyond the standard 15-day return window, under the following terms:

Eligibility & Conditions:

Returns are accepted after the initial 15-day return window has passed.

  • The jewelry must be in acceptable condition, free from:
  1. Excessive wear
  2. Physical damage
  3. Alterations or resizing
  • The item must pass our Quality Assurance Department’s inspection. The final decision on acceptance and valuation rests solely with the department.
  • Original invoice and certification documents must be provided at the time of return.

Return Value & Deductions:

  • Returns will be processed based on the prevailing market value of the product at the time of return.
  • Making charges will be deducted from the return value.
  • If the product was purchased through EMI, any unpaid installments will be deducted from the return value in addition to other applicable deductions.